TERMS AND CONDITIONS
Terms and conditions for group trips (trips without accommodation)
The prices for group trip packages include
- Guide services in English, entrance fees, the mentioned food (lunch, coffee etc.) the mentioned program services and VAT.
- The prices do not include bus transportation, unless it's mentioned separately.
- The prices are counted for different groupsizes (the price/person is mentioned at every package). We count a separate price for larger or smaller groups. The driver and group leader are free, if the group consists of a minimum of 25 paying persons.
- The prices are valid for the year 2021.
- An invoice consisting of all the services included in the program, is sent after the program has taken place.
- The invoicing in based on the group size informed by the customer in advance.
- Changes/confirmations to the group size can be made at the latest two weekdays before the trip.
Cancellation policy
If the trip is cancelled:
- earlier than 14 days before the trip - no cancellation fee,
- 13–7 days before the trip - cancellation fee 50 % of the trip's price,
- 6–0 days before the trip - cancellation fee 100 % of the trip's price.
All rights to changes reserved.
Group trips including accommodation
More specific cancellation information is stated in the offer.
Terms/services and programs
If the program is cancelled:
earlier than 28 days before the program is to be carried out - no cancellation fee
- 27–14 days before the program is to be carried out - cancellation fee 25 % of the program's price,
- 13–2 days before the program is to be carried out - cancellation fee 75 % of the program's price,
- 48–0 hours before the program is to be carried out - cancellation fee 100 % of the program's price.